Privacy Policy

Who We Are

MSC Sports Memorabilia is a South African memorabilia business specialising in authentic sports, historical, and entertainment memorabilia.

This website operates in accordance with applicable South African privacy and consumer protection laws, including the:

• Protection of Personal Information Act (POPIA)
• Electronic Communications and Transactions Act (ECTA)
• Consumer Protection Act (CPA)

 

Information We Collect

We may collect the following types of personal information when you use our website or place an order:

Information You Provide Directly

This may include:

• Name and surname
• Email address
• Phone number
• Billing address
• Shipping address
• Company details (if applicable)
• Order information
• Communication preferences

 

Payment Information

Payments are securely processed through trusted third-party payment providers.

MSC Sports Memorabilia does not store your full credit card or banking details on our servers.

Payment providers may collect and process payment-related information in accordance with their own privacy policies and security standards.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Operating system
• Website usage behaviour
• Pages visited
• Referral sources
• Cookies and tracking information

 

This helps us improve website performance, security, and user experience.

How We Use Your Information

We use personal information to:

• Process and deliver orders
• Provide customer support
• Communicate about purchases or enquiries
• Send order confirmations and updates
• Improve website performance and usability
• Prevent fraud and protect website security
• Comply with legal and regulatory obligations
• Send marketing communications (only where permitted or consented to)

 

We do not sell your personal information to third parties.

Not even a little bit.

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send you:

• New product announcements
• Collection releases
• Auction updates
• Promotions
• News and memorabilia-related content

 

You can unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

 

We’ll take the hint gracefully.

Sharing Information With Third Parties

We may share limited personal information with trusted third parties where necessary to operate our business, including:

• Payment gateways
• Courier and shipping providers
• Website hosting providers
• Analytics services
• Email marketing platforms
• Fraud prevention and security providers

 

These providers may only process information necessary to perform their services and are expected to maintain appropriate privacy and security standards.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enable website functionality
• Maintain shopping cart sessions
• Improve user experience
• Analyse website traffic
• Support marketing and advertising activities

 

For more information, please refer to our Cookies Policy.

How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

 

These measures may include:

• SSL encryption
• Secure hosting environments
• Password-protected systems
• Firewall and malware protection
• Limited access controls

 

However, no online platform can guarantee absolute security.

The internet is wonderful. The internet is also… the internet.

Retention of Information

We retain personal information only for as long as reasonably necessary to:

• Fulfil the purposes outlined in this Policy
• Complete transactions
• Meet legal or tax obligations
• Resolve disputes
• Enforce agreements

 

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

Your Rights

In accordance with POPIA and applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Object to certain processing activities
• Withdraw consent for marketing communications
• Lodge a complaint with the Information Regulator

 

To exercise these rights, please contact us using the details on our Contact page.

Third-Party Websites

Our website may contain links to external websites or services.

MSC Sports Memorabilia is not responsible for the privacy practices, policies, or content of third-party websites.

We recommend reviewing their privacy policies separately.

International Users

While MSC Sports Memorabilia operates primarily within South Africa, some third-party providers or services may process information outside South Africa.

Where this occurs, we aim to ensure that reasonable data protection standards are maintained.

Children’s Privacy

Our website is not intended for children under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from children.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Legal changes
• Website updates
• Service improvements
• Operational requirements

 

Updated versions will be published on this page and become effective immediately upon publication.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the details provided on our Contact page.