FAQ

Yes.

MSC Sports Memorabilia guarantees that memorabilia sold through our website is authentic. This includes authenticated live signatures as well as unsigned memorabilia authenticated as official MSC Sports Memorabilia collectible pieces.

For full details, please visit our Authenticity Guarantee page.

Many signed items include:

• Certificates of Authenticity (COAs)
• Serial numbers
• Supporting provenance documentation

The specific authentication details included with each product will usually be listed on the product page.

Many signed items include:

• Certificates of Authenticity (COAs)
• Serial numbers
• Supporting provenance documentation

The specific authentication details included with each product will usually be listed on the product page.

Yes.

Many of our framed memorabilia pieces are professionally mounted and presented using display methods designed to protect and enhance the memorabilia.

Framing styles may vary depending on the item and collection.

We make every effort to accurately represent products online.

However:

• Colours may vary slightly depending on screens and photography
• Handmade framing can include minor variations
• Certain memorabilia items may differ slightly due to their collectible or unique nature

That said, we promise not to send you something that looks like it was framed during load shedding with a glue stick.

Yes.

Not all collectible memorabilia needs a signature to hold value or significance.

MSC Sports Memorabilia also offers authenticated unsigned memorabilia, curated display pieces, commemorative collectibles, and official memorabilia collections.

Some are, yes.

Many memorabilia items are:

• Limited edition
• One-of-one
• Event-specific
• Signed in limited quantities
• Difficult to source again

Availability can change quickly depending on demand and supplier availability.

Accepted payment methods are displayed during checkout and may include:

• Credit and debit cards
• EFT or bank transfer options
• Secure online payment gateways

Payments are processed securely through trusted third-party providers.

Orders are confirmed once payment has been successfully received and processed.

You’ll receive confirmation communication after checkout.

Unfortunately not.

Because many memorabilia items are limited or unique, products are generally only secured once payment has been completed.

We may offer international shipping on selected items and by arrangement.

Please contact us if you’d like to enquire about international delivery options for a specific product.

Estimated delivery times vary depending on:

• Your location
• Product size
• Framing requirements
• Courier operations

As a general guideline:

• Major South African centres: approximately 1–5 business days after dispatch
• Outlying areas: approximately 3–7 business days

International shipping timeframes vary by destination.

Very carefully.

Framed and cased memorabilia items receive protective packaging designed to reduce the risk of damage during transit.

Depending on the item, packaging may include:

• Reinforced cartons
• Bubble protection
• Foam inserts
• Corner protectors
• Fragile handling labels

Please contact us within 48 hours of delivery and provide:

• Photos of the packaging
• Photos of the damaged item
• Your order details

We’ll work with you to resolve the issue as quickly as possible.

Due to the collectible and often custom nature of memorabilia products, change-of-mind returns are generally not accepted.

However, certain returns may be considered at our discretion depending on:

• The product type
• The item condition
• Whether the item has been customised or framed-to-order

Please refer to our Refunds & Returns Policy for full details.

If an item purchased directly from MSC Sports Memorabilia is proven not to be authentic, we will provide a full refund in accordance with our Authenticity Guarantee.

Custom-framed, personalised, or special-order items are generally non-returnable unless defective or incorrectly supplied.

In some cases, yes.

If you’re looking for a specific player, team, sport, event, or collectible item, feel free to contact us and we’ll let you know whether sourcing options are available.

No promises though. Some collectibles are rarer than a referee everyone agrees with.

Absolutely.

Memorabilia makes an excellent gift for:

• Sports fans
• Collectors
• Corporate clients
• Special occasions
• Milestone celebrations

Many items arrive presentation-ready, especially framed or cased pieces.

Yes.

MSC Sports Memorabilia may assist with:

• Charity auctions
• Corporate events
• Fundraising memorabilia
• Special event memorabilia displays

Please contact us for more information about auction or event-related services.